Frequently Asked Questions
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Getting started is simple. Reach out through our contact form or schedule a call, we’ll walk you through the next steps and answer any questions along the way.
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No. The programme is open to all departments and all fitness levels. Participation is voluntary, staff book sessions through our digital platform at times that suit their shifts.
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Sessions take place on or near the hotel property. We work with you to identify the best locations, whether that is a hotel gym, outdoor space, nearby park or local fitness facility.
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All sessions are delivered by professional, qualified instructors with experience in hospitality environments. We carefully select coaches who understand the unique physical and mental demands of hotel work.
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In many cases yes. The Hospitality Performance programme may qualify as a staff welfare expense and could be treated as tax deductible under corporate tax principles. We recommend confirming this with your financial advisor.
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Hotels that invest in structured staff wellbeing consistently report lower absenteeism, higher retention rates, improved team morale and stronger guest satisfaction scores. A healthier, more energised team delivers better service, every time.